Privacy Policy

This Privacy Policy outlines how Toteaura (“we,” “us,” or “our”) collects, uses, and protects your personal information when you make a purchase from our website or interact with us through other means (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

It is possible to make changes in this Privacy Policy in due course. Any changes will be posted here and the date on the footer of the page will be updated to reflect the changes. Kindly check this policy from time to time to ensure there is new information.

Information We Collect

We collect various types of information to provide and improve our Services:

Personal Information: Comprises your name, address, email (contact@toteaura.com), phone number (+1 (201) 349-8620) and the details of the billing/shipping address.
Payment Information: In it, we use the information on payment methods and billing address to facilitate transactions with you.
Usage Data: Some examples are: Cookies identifiers, URLs clicked, the pages you viewed along with the products and services you clicked before leaving our site, and any errors reported.

How We Use Your Information

Your information helps us to:

Process and fulfill orders.
Communicate with you regarding your order, account, or inquiries.
Provide customer support.
Enhance and personalize your shopping experience.
Conduct marketing and promotional activities.
Improve our website and Services.

Sharing Your Information

We may share your information with third parties for purposes such as:

Service Providers: Shippers, payment processing services, IT support solutions.
Marketing Partners: To give you better adverts that suit your interests Hence, the need to get some of your information to help them give you better adverts.
Legal Obligations: Respond to and cooperate with laws or legal request.

Cookies

Cookies also help us to gather information, to remember your settings and preferences, and enhance our Services. You can disable the use of cookies in your browser; however this will affect some of the features on this site.

Security

We value your personal information as we ensure we use encryption and other security measures to protect your data. However, no system can claim to be hundred percent secured and therefore we cannot afford to be over extravagant in terms of security.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information. These rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline your request as permitted by law:

Right to Access / Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your data.
Right to Delete: You may have the right to request that we delete the personal information we maintain about you.
Right to Correct: You may request that we correct any inaccurate personal information we hold.
Right of Portability: You may be entitled to receive a copy of the personal information we have and to request its transfer to a third party under certain circumstances.
Right to Opt Out of Sale or Sharing / Targeted Advertising: You can direct us not to “sell” or “share” your personal information or opt out of its use for targeted advertising. If you use the Global Privacy Control opt-out preference on your browser, this will be treated as a request to opt out of the “sale” or “sharing” of information for the device and browser used to access our site.
Right to Limit Use and Disclosure of Sensitive Information: You may request us to limit how we use and disclose your sensitive personal information to only what is necessary to perform our Services.
Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal information.
Withdrawal of Consent: Where consent is the basis for processing your information, you may have the right to withdraw it at any time.
Appeal: If we deny your request, you may appeal the decision by contacting us directly.
Managing Communication Preferences: You can opt out of receiving promotional emails by using the unsubscribe link in our messages. Note that you will still receive non-promotional emails about your account or orders.

In order to exercise any of the above stated rights, please refer to the instructions given in the site or you can exercise the said rights in such a way as is mentioned below contact details.

We will not discrimination against you for exercising any of your rights in connection with your data. In order to ensure that you do not request the information of someone else, we may require you to give details like email address or account number. If there is an authorized agent who can represent the user, legal proof of such authorization will be needed, and the user might be requested to personally identify himself or herself to us. We try our best to respond to your request quickly and complied with relevant standards of Law.

Children’s Privacy

Our Services are not directed to children under 16 years of age, and do not intentionally gather personal information from them. If you feel that we have data about a child, please write to us and we will immediately delete such information.

International Transfers

Your information may be utilised and transferred outside of the country where you reside. There are also precautions we take to protect your data during such transfers as will be explained later in this policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: contact@toteaura.com
Phone: +1 (201) 349-8620
Address: 2232 Dell Range Blvd. Suite 245 – 3230 Cheyenne, WY 82009 USA

Thank you for trusting Toteaura. We are committed to protecting your privacy and ensuring a safe shopping experience.