Billing Policy

Our billing policy outlines important information regarding the payment and invoicing process for your orders. Please read this policy carefully before making a purchase.

1. Payment Methods: We make it our goal to ensure different and easy payment methods are available for your shopping experience. Our accepted payment methods include:

• Credit or Debit Card: We accept Visa, MasterCard, and American Express.
• PayPal: Securely make payments using your PayPal account.

2. Payment Process: Now once you have placed an order for a particular product your payment shall be effected instantaneously. You will also be emailed the details of the order and the payment received by you as an email confirmation.

3. Invoicing: In order to restore a product, please try to make the payment for the lost item successfully and an invoice will be also sent to the e-mail you used while placing the order. If you want a hard copy of the invoice, kindly use the contact details provided to contact our customer support.

4. Currency: All our prices and transaction occur in the currency used in our product listing page. When choosing your preference ensure that you choose the correct currency so that its does not create complications during the payment steps.

5. Taxes and Duties: Prices listed on our website do not include applicable taxes or duties. Depending on your location, additional charges such as taxes, customs duties, or import fees may apply. These fees are the responsibility of the customer and may be collected by the relevant authorities upon delivery. Please check your country’s tax and customs policies before placing an order.

6. Payment Security: Your security is our priority. Our website uses industry-standard encryption technology to safeguard your personal and financial information during the payment process. We do not store your credit card or bank account details.

7. Payment Issues: Payment problems? Please feel free to get in touch with our customer support service. If you have any issues you’d like addressed, our team is here to assist you resolve them as soon as possible.

8. Refunds and Cancellations: For details regarding refunds and cancellations, please refer to our Refund Policy.

Thank you for shopping with Toteaura. We hope to provide a smooth and secure billing experience. Should you have any questions, feel free to contact our customer support team.