Payment Methods & Billing Policy

Last updated: October 3, 2025

Overview

This Billing Policy explains how payments are processed when you shop at Toteaura. By placing an order, you agree to the terms described below. Our goal is to make payments simple, secure, and transparent.

Accepted Payment Methods

• Credit & Debit Cards: We accept Visa, MasterCard, and American Express.
• PayPal: Make payments securely using your PayPal account.

Payment Process

Payments are charged at the time your order is placed. Once your payment is approved, you will receive an email confirmation containing your order details and receipt. If the payment cannot be processed, your order will not be completed.

Invoicing

An electronic invoice will be sent to the email address used at checkout. If you require a hard copy of your invoice, please contact our support team with your order ID and billing details.

Currency

All prices are listed and charged in U.S. Dollars (USD). If you are purchasing from outside the U.S., your card issuer or PayPal may apply currency conversion and additional fees. Please check with your bank or payment provider for details before ordering.

Taxes & Duties

• U.S. Orders: Sales tax may apply depending on your shipping address and will be calculated at checkout.
• International Orders: Import duties, VAT, or customs fees may apply upon delivery and are the responsibility of the customer.

Payment Security

Your financial security is our top priority. Toteaura uses industry-standard SSL encryption to protect your personal and payment information during checkout. We do not store full credit card or bank details on our servers.

Payment Issues

If you experience difficulties with your payment (e.g., a declined transaction or, duplicate charge), please contact our customer support team immediately. We will work with you and your payment provider to resolve the issue quickly.

Refunds & Cancellations

For details about cancellations, returns, and refunds, please see our Return & Refund Policy. Refunds are issued to the original payment method used at checkout.

Contact Us

If you have any billing or payment questions, we are here to help:

Email: contact@toteaura.com
Phone: +1 (201) 349-8620
Support Hours: Mon–Fri, 9:00 AM–5:00 PM (Mountain Time, Wyoming)